Real customer reviews

What drivers think of Shaw’s.

Every review below is from a real customer - collected via Google and our booking platform. No cherry-picking, no filters beyond spam removal.

Overall rating

5.0/ 5

Total

674

Showing

161–179

Page 9 of 34 · 19 on this page

“Very friendly and offer the best services definitely recommend”

KC

Kenzie Collier

Feb 2026

“Staff are very helpful and provide a great service”

CC

Carl Claypole

Feb 2026

“Excellent service. Danielle was welcoming and professional on the phone and at reception. Definitely recommend!”

IG

Ieuan Griffiths

Jan 2026

“Advised wisely following an engine fault. Full diagnostic and engine management check revealed a simple issue that was fixed same day. Excellent customer service from Danielle 😊”

MC

Mike Conway

Jan 2026

“Excellent service very reasonably priced. Would totally recommend friendly staff.”

SH

stephen holding

Jan 2026

“I booked an MOT with Shaws service station, I was met with great communication by the reception staff and honesty by the mechanics. My car failed the MOT, the staff were great talking me through why the car had failed and what they could do to pass it. I dealt with Danielle in the Rhyl branch who was lovely and deserves a bonus for her dedication and kindness. Joe did the repairs on my car which were of high quality and he explained what and why he was carrying out the work on the car, he also gave recommendations as to what I could do over the year to ensure next years passed MOT. All colleagues are an added value to the service you receive at Shaws.”

KA

Katie Aitch

Jan 2026

“Shaws service station are very attentive, reception staff are friendly and give you peace of mind that your car is in good hands. Very pleased with the service, staff are very professional. The progress app is especially helpful and helps to plan your day knowing exactly when work is in progress and completed. Thank you to all the staff at Shaws”

MH

Meinir Hughes

Jan 2026

“The MOT tester couldn’t have been more helpful, I had massive anxiety but he really made me feel at ease. I have recently moved to the area and was panicking about finding a honest and reliable garage as I have been stung in the past. Will be recommending you to everyone I know”

JH

Jodie Howard

Jan 2026

“Excellent service, reasonably priced, Very pleased. Thank you.”

SH

stephen holding

Jan 2026

“As always great service. We go here for everything and customer service has always been good”

SJ

Sharon Jamieson

Jan 2026

“Great service from start to finish, curtious professional thank you Danielle and team 👍”

DT

Drew Tait

Jan 2026

“I had my car serviced and MOT'd at Shaw's yesterday and the staff were fabulous. They let me know what needed doing and what the options were very quickly, fitted some new wiper blades supplied by me, opened my glove box which was stuck in closed position and were generally very helpful. Recommended and honest. Thanks very much.”

DC

David Corne

Dec 2025

“Polite, helpful, efficient. Pleased with the work that has been done. Thank you.”

DW

David Woodall

Dec 2025

“Excellent service from start to finish. Joe quickly identified the issue with my car and even picked up and repaired a few problems I hadn’t noticed. Danielle was fantastic—friendly, clear, and kept me updated throughout the entire process. I’ll definitely be returning whenever my car needs attention. Thank you so much!”

SF

Shannon Flanagan

Dec 2025

“Great service and communication from Danielle.”

JC

Jonathan Crossley

Dec 2025

“Truly amazing garage. It was my first experience there and will be returning without a doubt. Easy to find with good access and parking (you don't get that everywhere). Friendly helpful staff that kept me updated the whole time. The work carried out was impeccable and rates competitive. Highly recommeded!”

HP

Haf Parry

Dec 2025

“Great service and great staff as always. Wouldn’t go anywhere else.”

N

Najma

Nov 2025

“Took my car in for its 9th Annual service, no issues, friendly helpful staff & very reasonable price”

AD

Anthony Duke

Nov 2025

“Great service, great communication. Picked up the car and dropped it back off which makes things a lot easier .”

SJ

Sharon Jamieson

Nov 2025

Join the 674+ drivers who trust Shaw’s.

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