Real customer reviews

What drivers think of Shaw’s.

Every review below is from a real customer - collected via Google and our booking platform. No cherry-picking, no filters beyond spam removal.

Overall rating

5.0/ 5

Total

674

Showing

181–199

Page 10 of 34 · 19 on this page

“⭐️⭐️⭐️⭐️⭐️ 5-Star Review – Shaws Service Station I’m really pleased with the service I received at Shaws Service Station when I brought my car in for its MOT. From start to finish, the staff were professional, helpful, and genuinely friendly. Everything was explained clearly, and the whole process was quick and straightforward. It’s such a relief to find a garage you can trust, and I left feeling confident and happy with the work carried out. I’ll definitely be returning in the future and would highly recommend Shaws Service Station to anyone looking for reliable and honest service.”

J

Jon

Nov 2025

“I can't Thank Shaws enough, especially Luke who has been so kind, I am literally having the worst time of my life, my little car needed work, they collected it and returned it to my home for me, I would have struggled otherwise, they keep you informed throughout and go out of their way to make life easier for you, they are professional, kind and patient, a pleasure to talk to, they even left me a little box of Chocs in the car to say Thankyou for trusting them with my car, this made my day, so kind and thoughtful, there are still good people in the world, Thankyou so much!”

VY

Vicky Yelland

Nov 2025

“Took my car for MOT and Service, excellent service, kept informed every step of the way by Luke and Gareth, the technician, did an outstanding job. Will definitely use Shaw's in the future, and would highly recommend them. A huge thank you.”

AH

Anne Higgins

Nov 2025

“Excellent services. Friendly staff. Keep you informed at all steps. Detailed report on finding. Will defo be returning”

EW

Emma Wardell

Nov 2025

“I collected my car today and I cannot praise the service enough. I was kept up to date throughout the repair, advised on what was needed along with costs and given time lines of parts arriving and when my car would be ready. When I came to collect the cost was actually less than first estimated. I was made to feel valued from the first phone call to my last interaction today. Danielle is an absolute credit to the company, thank you for all of your help and your friendliness. Thank you also to Kyle who has repaired and MOT my car. Thank you all, we will definitely be returning. Reposting as my original was deleted.”

SR

S R

Nov 2025

“Great garage great staff in Daniellle always helpfull”

DB

David Bellis

Nov 2025

“Came to this garage for an emergency breakdown, they were busy at the Shaws Kinmel Bay branch(my usual garage) but offered me Rhyl. The team were fantastic, the technician there, Joseph, explained everything to me and the reception staff were very helpful and pleasant. Thank you for getting me back on the road”

Y

Yelle

Nov 2025

“Really good service, very friendly and knowledgeable. Well done Danielle and the team.”

CK

Chispas KinmelBay

Nov 2025

“Owning a Tesla, I have used Shaws Service Station in Rhyl for MOTs and service work and have found them to be informative, very helpfull and willing to do much more than many other garages. Danielle kept me well informed whilst Joe and Rich carried out the repair. Tesla Service in Chester were, as usual, very busy. Shaws came to my rescue, although the part required from Tesla took a little while, Danielle kept me informed, an extended wait was to be expected, as this went beyond Shaws expected repair estimate I was offered the use of a courtesy car. As it turned out, the repair was completed the following day ! Being a local company that has a Tesla experienced technician certainly makes the choice easy, it's Shaws Service Station for me ! Thank you Danielle, Joe and Rich, also my other half enjoyed the chocolates ! Regards, Peter.”

PJ

Peter Jones

Nov 2025

“Brilliant service! 100% recommend! Did a fab job! Thank you for the sweet treat”

KR

Kayleigh Roberts

Nov 2025

“Great service, super efficient and reasonably priced. Would highly recommend. Thanks guys ❤️”

RW

Rebecca Williams

Nov 2025

“Great service from Luke and the team”

RP

Ruby Pugh

Nov 2025

“Excellent service, kept me updated on progress of work and gave a fully written account of everything that had been done also did a full comprehensive check of entire vehicle. Definitely reccomend.”

BD

Brian Dean

Nov 2025

“Good customer service and value for money.”

PC

Philip Crozier

Oct 2025

“Had an issue with my transmission and Shawna was able to give clear advice as well as quickly diagnose and resolve the problem. I have done been a returning customer and cannot fault their service - they go above and beyond.”

NM

Nicole Milligan

Oct 2025

“2 cars Mot this morning. Great service we all ways use shaws as they are trustworthy. And a great hot chocolate while we waited”

GJ

Gemma Jaap

Oct 2025

“Took my car in for an interim service today and was very pleased with the service and price. Booking online was really simple and once booked I received both email and text reminders about my appointment, and a reminder the day before too. I turned up and was greeted by Danielle, who was friendly and professional. She confirmed what my car was in for and checked my contact details were correct before explaining the process, roughly how long it would take and that I should expect a call when it was ready to collect. I received a call within the time frame given and told there was no rush to collect my car, which was a relief as I've been rushed into collecting from other garages previously. Once again, when I arrived back at Shaw's I was greeted by Danielle (I felt like a regular at Shaw's despite it being my first visit) and was handed my keys back before going over paperwork and payment. Danielle explained the paperwork, both the invoice and vehicle inspection paperwork and I am sure she could have gone into a lot more detail should I have asked. However I was extremely happy with the work and the cost, Curtis did a great job and quickly too! I will definitely be returning to Shaw's again in the future, for services, MOT's and any other work that needs doing. Thank you all at the service station!”

A

A

Oct 2025

“First time using Shaw’s and will definitely use it again. We used this time for a service on our Fiat. Very easy booking process, and easy to find. Danielle was lovely and very helpful, ran through everything at the end and left us feeling happy with the work complete. The service itself didn’t take too long, and a thorough job was done. Very happy, would recommend. Curtis did a great job.”

GG

Gemma G

Oct 2025

“Had a great experience using Shaws Service Station. Special mention to Danielle, very friendly & professional. Made life easier for the customer.”

CN

Callum Neapsey

Oct 2025

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