“Good customer care at all times Danielle is a good asset to the company will use them next time and recommend them”
Beverley Bowen
Jul 2026
Real customer reviews
Every review below is from a real customer - collected via Google and our booking platform. No cherry-picking, no filters beyond spam removal.
Overall rating
Total
674
Showing
61–79
Page 4 of 34 · 19 on this page
“Good customer care at all times Danielle is a good asset to the company will use them next time and recommend them”
Beverley Bowen
Jul 2026
“Really friendly and great service. Even had a text as soon as my vehicle was ready. Used Shaws a few times now and couldn’t recommend highly enough!”
Matt Parsonage
Jul 2026
“Really accommodating & 4 new tyres while I waited. Lovely gesture of thanks for my business”
Deb Holmes-Langstone
Jul 2026
“Absolutely excellent service. A big thank you to Luke who explained every thing that needed doing to the car. From now on i will always use Shaws. Brilliant. Well done.”
Glen Jones
Jul 2026
“Top Class. Properly professional. Feels like I’m driving a new car x”
South of Vegas
Jul 2026
“We went to the Kinmel Bay branch. They went above and beyond to help us get our car back on the road! Very friendly and professional. Will definitely use them again.”
Kim Batey
Jul 2026
“Had my car serviced today, the price was competitive and you can follow progress of the service online so you know when your car is ready. Great Service all round!”
Craig Baker
Jul 2026
“Great prompt service by well informed staff all done and completed at the time stated I was in at 10am and all done by 11.15. On my way home staff could not do enough for me thanks all at Shaws garage Kinmel Bay”
bisley95
Jul 2026
“I always use shaws and they always deliver, they’re polite, professional and always do a great job, thanks guys”
Jillian McCaig
Jul 2026
“Brilliant customer service from start to finish, would highly recommend.”
Cindy Bacciochi
Jul 2026
“I had a problem with my Ford B-Max, the TPMS system was showing a fault condition, the car was also due for a service and an MOT. My wife booked the car in for the work and I must say firstly thank you for the work undertaken. The four TPMS sensors were replaced as two were dead and the other two due to fail. The service was carried out and the mechanic found the battery on its way out, I know how crucial to have a good battery so I again had the battery replaced. All of this took place in one day and I cannot thank you guys so much for what you have done. All of the work was documented as to what was undertaken and a full report was issued. I was updated as to what was being done, but I did not expect the work to be done in one day but you did it 100%. If I could give a 6* rating for the professional way you worked and the way you exceeded my expectations I would. Excellent customer service and efficiency, HIGHLY RECOMMEND.”
Colin Weller
Jul 2026
“Took my car for an MOT, Service and aircon regas. The communication throughout was easy and detailed, and the guys in the garage were very professional but lovely too. Absolutely cannot fault them.”
Liz Ward
Jul 2026
“Great service and quick response and communication.. sorted my car out in no time at all .. thank you”
Hayley Williams
Jul 2026
“Went to the Rhyl Branch with the work van, staff there were brilliant, communication was excellent keeping me up to date with every step. Couldn't of asked for better service to be fair.”
Peter Westwood
Jul 2026
“Luke was very helpful and informative and kept us up to date regarding the progress of work via phone and the app.”
Christine Rigney
Jun 2026
“Very helpful, great service.”
Carp King
Jun 2026
“Absolutely fantastic service from shaws easy to arrange appointment for the car Great service through out with link to see exactly were the car is up to staff very helpful and friendly I will definitely be going back and recommending to everyone 🤩”
North wales Mini group
Jun 2026
“Very straightforward service and air con service. Drop car off wait for completion confirmation collect car any pay. Thanks”
Ken Jones
Jun 2026
“Excellent service, very pleasant and helpful staff they take time to explain the procedures, definitely recommend”
Mel B
Jun 2026
Book an MOT, service or repair at your nearest branch - clear pricing and no hidden costs.