Real customer reviews

What drivers think of Shaw’s.

Every review below is from a real customer - collected via Google and our booking platform. No cherry-picking, no filters beyond spam removal.

Overall rating

5.0/ 5

Total

674

Showing

41–59

Page 3 of 34 · 19 on this page

“Used shaws garage since current owner took over very polite reliable and trustworthy staff”

AP

Anna Patterson

Aug 2026

“After visiting my local Honda garage with an air conditioning problem on my Honda which they failed to diagnose properly I went to Shaws. After doing a full and thorough diagnosis they identified the problem which they sorted for me all at a fair price. All through the process I was kept informed by text and email by Danielle and was pleasantly pleased with a box of chocolates when I picked my car up.”

MC

Martin Craven

Aug 2026

“Excellent service from these guys, they promptly called back from my enquiry, Danielle was brilliant at getting the repair scheduled quickly and getting the spare parts ordered so I could collect the next day, very friendly and helpful, I couldn’t ask for more! Thanks so much!”

HA

Hansel Andrayas

Aug 2026

“First time of using this garage. Polite and friendly. Car booked in for MOT and service at 10, ready just after lunch. They sent me reminders throughout the week and called me as soon as it was ready. Left me a lovely little box of chocolates. Will be using again.”

NR

Nicola Robinson

Aug 2026

“Booked my car in for a service, first time visit to Shaws. From the moment I arrived the staff were very welcoming and friendly. I have often found with car garages you don't get a very warm welcome but this was different. The receptionist was lovely and was willing to help with any questions or issues I had. They kept me informed via phone on my progress which helped as I had just finished a nightshift so was eager to get home. Service was fast and efficient. I was offered a complementary hot or cold drink. They found an issue with my bulb and fixed it straight away for me there was a slight delay due to my car but the staff kept me informed and apologised for the delay which was not a problem for me. As it was my first visit I also got a lovely box of chocolates for booking with them which I thought was such a lovely touch. I would recommend this garage to anyone and will be using them now for any future MOT/service and general issues with my car.”

JE

jocelyn edgar

Aug 2026

“I chose Shaws from a Google search for an MOT after seeing they were a HEVRA garage and had awesome reviews. Despite being about 25 mins drive from home, it was well worth the journey. The MOT tester was sick on the day but to ensure I hadn’t wasted a day off work, the garage owner came in and conducted the test on his day off. This was the best example of quality of service and care Shaw’s reviews suggested. I’ll be back for all our EV and ICE car service needs. Five stars.”

MP

MB P

Aug 2026

“Always a smiling face at reception ,having just had my m.o.t. done ,all good thank you”

JR

john Roberts

Aug 2026

“Had some work that needed doing on our car that was found on our MOT managed to quote us for the work and fit us in quickly. All through the process we was kept up date either by the link to our phone or speaking to Danielle who was very friendly, professional and reassured us plus nothing was to much trouble and was will to answer any queries we had. On collection the price ended up being less than quoted which was also great. We will definitely be using this garage in future, thank you and thank you for the chocolates they were a nice touch and enjoyed mostly by my daughter 🤣”

EL

Emma Latham

Aug 2026

“Quality garage and great service. Mechanic really helpful with advice & the service from Danielle on reception was fantastic. Used shaws for years and would highly recommend. Nothing is too much for them A++++”

SR

Scott Roose

Aug 2026

“Highly recommend Shaws. Great service, they kept me informed every step of the way. Problem identified and solved same day. Reasonable price. Very satisfied. Thank you guys 👍🏻”

JJ

Julie Jackson

Aug 2026

“Shaws garage at Kimble bay came highly recommended and they didn’t disappoint, very knowledgeable and friendly and asked if I wouldn’t mind dropping my car off a couple of weeks later for a complimentary check over . Very impressed with their service.”

BH

Barry Horsfield

Jul 2026

“Left my car at appointed time went into town my phone was connected to the garage I knew where they were up to I knew when it was finished walk back pick it up Job Done. Great service”

JB

James Birchall

Jul 2026

“My car was taken there for a handbrake fault / Assessment, I must say the service was second to none although the diagnostic checks and thorough examination showed faults that were beyond the economical constraints of driving an oldish car all of the options and prices were explained to me and I was kept informed at every stage of the way, it was refreshing to be dealt with by a garage in such a professional and friendly manner, won't hesitate to use them again and having said that the price charged was extremely competitive considering the work carried out, was even given a report on their findings which I thought was excellent.”

MS

Maurice Stubbs

Jul 2026

“Great service,very good customer service ,would recommend to anyone.”

CP

Colin Phillips

Jul 2026

“Good service and Luke was very helpful and kept me updated as to when the car would be ready. Thanks”

W

Will

Jul 2026

“Only had MOT don but they kept us up to date with a link sent by text message which I really appreciated will definitely start using this garage in future”

EL

Emma Latham

Jul 2026

“Absolute pleasure to deal with. Everything upfront so you know exactly what you’re getting and the costs involved. Great updates throughout. They fixed the issues other garage couldn’t even diagnose with the air conditioning. I Have already booked my car in with them for the MOT. In a few months. I won’t be using anyone else as long as these are trading.”

JS

james strauch

Jul 2026

“So good book car in .the remindersfor mot and servicing are great and so professional great company”

YP

yvonne platt

Jul 2026

“Full Service + Tyres Car feels great and brand new very efficient with time it took and very helpful with the process Would Recommend”

JD

Justin Dalusong

Jul 2026

Join the 674+ drivers who trust Shaw’s.

Book an MOT, service or repair at your nearest branch - clear pricing and no hidden costs.