JAECOO, OMODA, BYD, MG and Chery Servicing and Repairs at Shaw's: What Owners Need to Know About Warranty
Chinese-brand cars now make up a large share of new UK registrations. Here is how warranty and independent servicing work, and what Shaw's looks after at Kinmel Bay and Rhyl.
Yes. We already service and repair JAECOO, OMODA, BYD, MG and Chery cars, and having a car serviced at an independent garage should not, on its own, put its manufacturer warranty at risk, as long as the work follows the manufacturer's schedule and is properly recorded.
Cars from Chinese brands have gone from a rare sight to a very common one in a short space of time. Based on SMMT figures, Chinese brands took 23.3% of new UK car registrations in September 2026 (81,776 of 350,536 cars), and the JAECOO 7 was the best-selling car in the country that month (SMMT figures analysed by GoodCarBadCar). If you drive one, or run one in a fleet, the obvious questions follow: who can look after it, and what happens to the warranty?
Do you have to service it at the dealer to keep the warranty?
Not simply because of where it was serviced. JAECOO recommends its authorised centres, but the condition on its own warranty page is that the car is serviced on schedule to the correct specification. That is about what is done and when, not about the name over the workshop door.
The law sits behind that. The Motor Vehicle Agreements Block Exemption Order 2023 applies from 1 June 2023 until the end of 31 May 2029. The CMA’s guidance that goes with it says a warranty made conditional on owners having repair and maintenance work the warranty does not cover done only by the authorised network is likely to be caught by competition law.
This is general information, not legal advice. Read your own warranty booklet, and check any extended or finance-backed warranty separately, because those can carry their own conditions.
What a correct service looks like
Whichever garage you use, a service that protects your warranty should have:
- The manufacturer’s schedule for your exact model, age and mileage, not a generic list
- Oil, fluids and parts that meet the manufacturer’s specification
- The work recorded: an itemised invoice showing what was done and what was fitted, and the service record updated
- Every invoice kept, as your evidence if the service is ever questioned
Illustration: a correct service covers more than an oil change.
Tell us when you book that the car is under warranty. We will go through what the manufacturer requires for your car, do the work to that, and record it. We explain what has been done and why, and you decide what else, if anything, gets done.
What still goes to the dealer
Two things are normally the dealer’s job: repairs the manufacturer is paying for under warranty, and safety recalls. If we find something during a service that looks like a warranty or recall matter, we will tell you so you can take it to the dealer. Neither of those stops you using an independent garage for routine servicing.
Hybrid and electric models
Several of these brands sell hybrid, plug-in hybrid and electric versions. JAECOO, for example, gives its high-voltage battery an eight-year or 100,000-mile warranty. At our Rhyl branch we carry out EV and hybrid servicing, repairs, diagnostics, high voltage work, battery investigation and charging system testing, and our technicians include Level 3 and Level 4 EV qualified staff. You can read what an electric or hybrid car still needs in our guide to EV and hybrid servicing.
Illustration: a typical hybrid or electric car on charge. High-voltage work is carried out at our Rhyl branch.
If the car is used for work
Check the warranty terms before assuming the headline figure applies. JAECOO’s warranty drops from seven years or 100,000 miles to four years or 80,000 miles if the car has been used as a taxi, private hire, driving school, delivery or courier, emergency services or ride-sharing vehicle, according to cinch’s warranty guide. Other brands set their own terms, so read yours. We look after fleet and commercial vehicles at both branches, and you can read more about our fleet and van servicing.
Illustration: cars and vans used for work can carry different warranty terms, so check yours.
What we do at each branch
- Kinmel Bay and Rhyl: servicing, MOT, tyres and general mechanical repairs
- Rhyl only: diagnostics, plus EV, hybrid and high-voltage work
Questions we get asked
Will servicing my car with you void the warranty?
Not simply because we did the service. What matters is that it follows the manufacturer’s schedule, uses the right oil, fluids and parts, and is recorded. Check your own warranty terms as well, especially if you have an extended or finance-backed warranty.
What if my car needs a repair under warranty?
That goes through the manufacturer’s dealer network. If we find a fault that looks like a warranty matter, we will tell you.
Which branch should I book?
Either, for servicing, MOT and tyres. Diagnostics and EV or hybrid work are at Rhyl.
Own a JAECOO, OMODA, BYD, MG or Chery?
Tell us the make, model and registration, and where the car is in its warranty. We will explain what needs doing, what can wait and what it costs before any work starts.
Contact Shaw’s about your service or repair →
We check it properly.
We explain it properly.
We do the job properly.
You decide what gets done.
Shaw’s Service Station
Kinmel Bay & Rhyl
01745 353481